Privacy
Policy

Nextgen Resources Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our precious metals trading services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or express interest in our services
• Contact us via email, phone, or contact forms
• Subscribe to our newsletters or market updates
• Engage in transactions with us

This information may include:

• Name and contact details (email, phone number, address)
• Company name and business information
• Financial information necessary for transactions
• Identification documents as required by regulatory compliance

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website addresses

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our precious metals trading services
• Process transactions and manage your account
• Communicate with you about services, updates, and market information
• Comply with legal and regulatory requirements (KYC/AML)
• Improve our website and services
• Detect and prevent fraud or unauthorized activities
• Send marketing communications (with your consent)

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data and context:

• Contract Performance: Processing necessary to fulfill our services to you
• Legal Obligation: Compliance with KYC, AML, and financial regulations
• Legitimate Interests: Improving our services and preventing fraud
• Consent: Marketing communications (you may withdraw consent at any time)

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in our operations (payment processors, IT services)
• Regulatory Authorities: When required by law or to comply with legal obligations
• Business Partners: Banks and financial institutions necessary for transaction processing
• Legal Requirements: To comply with court orders, legal processes, or government requests

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure server infrastructure and access controls
• Regular security assessments and updates
• Employee training on data protection practices

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal and regulatory requirements (typically 7 years for financial records)
• Resolve disputes and enforce our agreements

When your information is no longer required, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at info@nextgenhk.info

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience. You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites (such as news sources and market data providers). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including Hong Kong and Dubai where we operate offices. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Nextgen Resources Limited
Workshop 4A, Unit O, 4/F Kaiser Estate Phase 3
9-11A Hok Yuen Street, Hung Hom
Kowloon, Hong Kong

Email: info@nextgenhk.info
Phone: +852 3957 2092
DPMS Licence: A-B-23-06-00477

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.